About Us

Universal VAT Services (UVS), established in 1993, is an Atlanta, Georgia, based US President’s ‘E’ - Award winning, certified Minority Company. Our sole area of operation is the refund of Value Added Tax (VAT) and related services. The company has a global network of indirect tax experts and Team UVS delivers to one of the highest service levels in the Industry.
This proactive boutique company specializes in recovering VAT from several VAT refunding countries, for corporate clients on a Contingency Fee basis. In other words, “No recovery, no fee charged”. UVS takes the hassle out of untangling complex VAT laws. All that clients need to do is hand over their original hotel and other VAT invoices to us. We take care of the rest. .

Back Office

The UVS back-office operations is based in a secure environment in Mumbai, India. Our experienced and capable staff are selected on the basis of superior mathematical skills and ability to work on various technical platforms, these parameters allowing for greater speed and accuracy in handling VAT recovery processes.

Mission

To provide maximum VAT recovery and compliance services within the scope of laws, with complete transparency and efficiency.

Values

Integrity - As a financial services provider, we place integrity at the top of our list of values: honesty and adherence to the law are fundamental to all our interactions.

Professionalism - To provide the highest level of tax recovery services, and leave no stone unturned in providing a quality VAT refund service.

Knowledge - In a world that is constantly changing, we continuously work on and update our existing, deep understanding of the various VAT refund laws. Knowledge, we believe, is key to successful VAT recovery.

Transparency - To maintain complete clarity in all our dealings with clients: with UVS, what you see is what you get.

Reliability - To efficiently deliver on every commitment we make. You can rely on UVS, as much as you can on the sun to rise tomorrow.

Confidentiality - UVS is alert to the fact that client documents are sensitive in nature. Documents placed in our trust are handled with the highest level of confidentiality in all our operation..

Data Security

Security of client data is of paramount importance to UVS. Every care is taken to ensure our data and computer systems are compliant with the highest standards of safety. Do contact us for our detailed Data Security Policy if required.

Sustainability

UVS is keenly aware of global initiatives on sustainability and encourages all its employees to act in a responsible manner when it comes to the environment, safety, human rights, climate change, and the community at large.

Minority Company Certification

UVS is a certified Minority Company. The Company’s North American Industry Classification System (NAICS) Code is 541219.

Global Network

UVS has an expanding global network. The map below illustrates the current network.


The UVS Technical Team

Successful companies understand the winning principles of teamwork. UVS has a global team of technical experts who ensure UVS VAT refund claims are settled promptly. Our success rate since inception, consistent at over 95%, is largely due to this cohesive functioning across the globe. Here below is our Technical Team.


UVS Invoice Doctors

When an invoice is not compliant with VAT authority specifications for VAT refund, UVS advises the client comprehensively on steps to achieve compliance. Alternatively, for a small additional fee, UVS Invoice Doctors take over the whole process. Suppliers are contacted with a request to add the missing details in the invoice or make corrections, as the case may be. Once all the blank spaces are filled and invoices perfectly match VAT authority specifications, they are sent off to the relevant VAT Authority for the refund. Our Invoice Doctors play a specialized role in this process – besides their expertise in VAT laws, their knowledge of local languages helps them pursue their task not only in English, but also in Spanish, French, and German, if required